Track with an order number
Choose this before a carrier number has been assigned.
- Enter the order number from the confirmation email.
- Use the same email address or phone number entered at checkout.
TRACK YOUR ORDER
Where is my order?
Use your Flyokay order details or carrier tracking number to view the latest available shipment update.
Check your latest delivery update
Choose the lookup method that matches the information in your confirmation email.
Order lookupUse the order number plus the checkout email or phone number.
Tracking lookupUse the carrier number from your shipping confirmation.
Carrier statusThe tracking App shows the latest update currently available.
WHAT YOU NEED
Two simple ways to track
Use the option that matches the information in your Flyokay email.
Track with a carrier number
Choose this after the order has shipped and tracking is available.
- Copy the full number from the shipping confirmation.
- Do not enter a product number or payment transaction ID.
TRACKING HELP
Not seeing the result you expected?
These are the most common reasons a shipment lookup may not show a complete update yet.
The carrier may need additional time to scan the package after a number is created.
Recheck the order number, checkout contact details, and every character in the tracking number.
Split shipments can have separate tracking numbers and different delivery dates.
STILL NEED HELP?
Send us your order details
Include the order number, checkout email, and carrier tracking number so our team can review the shipment.
