Contact information

Flyokay is a consumer brand operated by Dongguan Tesimai Electronic Technology Co., Ltd., a company registered in Dongguan, Guangdong, China. We offer interactive entertainment products and personalized LED tech gifts through our official online store.

Registered Business Information

Legal Business Name: Dongguan Tesimai Electronic Technology Co., Ltd.

Brand Name: Flyokay

Registered Business Address:
Room 1801, Building 1, No. 4, Headquarters 2nd Road
Dongguan, Guangdong Province 523429
China

Official Website: https://flyokay.com

Customer Support

For product questions, orders, delivery updates, returns, or after-sales support, please contact the Flyokay customer service team.

Customer Support Email: contact@flyokay.com

Contact Page: Contact Us

U.S. Fulfillment Warehouse

Eligible orders shipped within the United States are fulfilled through our third-party logistics warehouse in Lawrenceville, Georgia. This is an order fulfillment facility and not Flyokay's registered business address or headquarters.

Fulfillment Partner: Matrix Future Fulfillment GA

Warehouse Address:
725 Old Norcross Rd, Suite DDDDD
Lawrenceville, GA 30046
United States

Warehouse Contact Email: bingbing.l@matrix-future.com

Warehouse Contact Phone: +1 404-903-1020

Important: This warehouse is not a customer service location or an automatically authorized return address. Please contact Flyokay for return instructions before sending any items.

Shipping & Returns

For shipping timelines, return eligibility, and refund procedures, please review our published policies.