Shipping policy
Shipping Policy
At Flyokay, we work to process and ship your order as quickly as possible.
Estimated Delivery Overview
Most orders arrive within approximately 4-7 business days after payment confirmation.
This includes:
- Order processing time: 1-2 business days
- Shipping transit time: 3-5 business days after shipment
Please note that delivery times are estimates and may vary depending on the destination, carrier delays, weather conditions, holidays, or other unexpected circumstances.
Order Processing Time
Orders are usually processed within 1-2 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Shipping Method and Fee
Orders are shipped through reliable shipping carriers, including USPS, GoFo, and UniUni.
Free shipping is available for orders within the United States.
Estimated Delivery Time
After your order has been processed and shipped, delivery usually takes approximately 3-5 business days within the United States.
For gift purchases, we recommend placing your order at least 1 week before your desired delivery date to allow sufficient time for processing and shipping.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Please allow some time for tracking information to update after the package has been handed over to the carrier.
Incorrect or Incomplete Address
Please make sure your shipping address is correct before placing your order.
Flyokay is not responsible for delays or failed deliveries caused by incorrect, incomplete, or undeliverable addresses provided by the customer.
If you notice an address error after placing your order, please contact us as soon as possible. We will do our best to help before the order is shipped.
Delivery Delays
Although most orders arrive within the estimated delivery window, delays may occasionally occur due to:
- Severe weather
- USPS service delays
- High-volume holiday periods
- Incorrect or incomplete shipping information
- Local delivery restrictions
- Other circumstances beyond our control
We appreciate your patience if a delay occurs.
Lost or Delayed Packages
If your tracking information shows that your package is delayed or has not updated for several days, please contact USPS first for the latest delivery status.
You may also contact us at contact@flyokay.com, and we will help review the situation.
Contact Us
If you have any questions about shipping, please contact us:
Email: contact@flyokay.com
Website: https://flyokay.com/